Legal Information

Important policies and terms for AdroitKart

Return and Refund Policy

Last updated: 2026-05-05

Return

We have a 5-day return policy, which means you have 5 days after receiving your item to request a return.

Once the return product is received it will be inspected, and the return will be approved within 2 days.

Refunds

We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method within 10 business days.

How to Request a Return

To initiate a return request, please follow these steps:

  1. Contact our customer support team at support@adroitkart.com
  2. Provide your order number and reason for the return
  3. If applicable, include photos of damaged or defective products
  4. Our team will review your request and respond within 24–48 hours

Appeal Authority

If you wish to appeal a refund decision, you may contact our appeal authority:

Inder Pal Singh
inder@adroitkart.com

Contact Us

If you have any questions about our Return & Refund Policy, please contact us: