Legal Information
Important policies and terms for AdroitKart
Return and Refund Policy
Last updated: 2026-05-05
Return
We have a 5-day return policy, which means you have 5 days after receiving your item to request a return.
Once the return product is received it will be inspected, and the return will be approved within 2 days.
Refunds
We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method within 10 business days.
How to Request a Return
To initiate a return request, please follow these steps:
- Contact our customer support team at support@adroitkart.com
- Provide your order number and reason for the return
- If applicable, include photos of damaged or defective products
- Our team will review your request and respond within 24–48 hours
Appeal Authority
If you wish to appeal a refund decision, you may contact our appeal authority:
Inder Pal Singh
inder@adroitkart.com
Contact Us
If you have any questions about our Return & Refund Policy, please contact us:
- Email: support@adroitkart.com
- Phone: +91 8899251517
- Address: 400/6C Jammu cantt. Jammu, Jammu and Kashmir